Association Membership Summit

28 October 2019, Hotel Grand Chancellor Adelaide, SA



Claire Eslinger

Membership Executive, Law Society of Western Australia

Claire Eslinger is the Membership Executive for the Law Society of Western Australia, the peak professional association for lawyers in Western Australia. She is responsible for growing the Society's membership base through the development and implementation of member engagement initiatives that complement the Society’s annual events programme and communication strategies.

Since joining the Law Society in 2014, Claire has been driven to continuously improve the customer experience for members and develop a strategic and dynamic membership team. Claire has extensive experience in membership organisations, having previously worked with commercial real estate and urban land development associations in the US, with a specific focus on young professional members.

Dr Samantha Mead

Chief Executive Officer, Australian Medical Association South Australia

Sam has substantive experience in the leadership and management of associations and not for profits entities. Before joining the Australian Medical Association South Australia (SA), she was Chief Executive Officer (CEO) of the Australian Dental Association SA Branch and prior to that was CEO of SIDS and Kids SA.

Her qualifications include a PhD awarded for research at Flinders and Oxford Universities.  She was a post-doctoral fellow at the National Institutes of Health in Washington DC. She holds a Diploma of Management from the Australian Institute of Management and is a graduate of the Australian Institute of Company Directors.

Helen Kenny

Member Services Manager, Australian Association of Practice Management

Helen Kenny is the Member Services Manager at the Australian Association of Practice Management (AAPM) and first joined the company in 2010 as its fourth staff member! With a background in professional writing and editing, Helen has also previously worked in advertising at John Fairfax Group and in online education for Danish company, Area9. She believes that a high level of interpersonal skills, relationship building and understanding AAPM’s changing demographic is vital in her current role.

Joshua Geers

Head of Membership and Operations, Self Managed Super Fund Association

Josh began his career working at one of Australia’s Big 4 Accounting firms, Deloitte. Remaining there for 8 years, he spent time working as a business and technology consultant advising SMEs on ways to improve their effectiveness and remain ahead of the technology curve.

At the SMSF Association, Josh oversees the ongoing development of the Association’s membership service offerings, delivery of current services and products, strategic modelling, and the management and operations of the finance and corporate services business units. He is also involved in utilising technology at a range of key SMSF Association events like the annual National Conference and applying data to improve member experience and drive further innovation.

During Josh’s time at the Association, he has been integral in the upgrading of the Association’s CRM and website offerings to ensure an enjoyable and seamless member experience.

Lindsay McGrath

Chief Executive Officer, Swimming Pool and Spa Association of Australia

A sceptical optimist, Lindsay is known for his enthusiasm and challenging of the status quo. An inclusive culture builder with a wide range of experiences and leadership roles across specialist trades, global corporates and non-for-profit associations.

Lindsay joined the Swimming Pool and Spa Association (SPASA) Australia as the CEO in 2016. In a short period merged four regional entities into a unified culture expanded internationally and exceeding the initial 5-year company goals in the 2nd full financial including two acquisitions.

Lindsay adopts a vibrant, engaging style to his leadership, mentoring, training and keynote speaking.

Marissa Hankinson

Director – Membership & Business Development, Master Builders Association SA

Marissa Hankinson is the Director, Membership & Business Development at Master Builders SA responsible for members, education & training, Group Training Scheme (apprentices) and Development & Technical Team. Originally from the UK, Marissa emigrated in 2012 and is now in her 5th year at Master Builders.

Marissa has an in-depth understanding of the needs of the building and construction industry, as well as being able to truly empathise with those that are running their own business and understands the conflicting priorities and pressures that running a business can bring from her own personal experiences.

Matthew Fisher

Chief Executive Officer, Australian Chiropractors Association

Adj Assoc Prof Matthew Fisher is an experienced CEO who can operate in complex environments and contribute to business success. He achieves this through a strategic and culturally-based approach which implements effective business systems and builds strong, productive relationships.

Matthew has been CEO of the Australian Chiropractors Association for almost 5 years and has overseen the restructure from a federation into a single, national entity. He has worked in complex and diverse areas encompassing human services and health, the business sector and tertiary education; the past 18 years have been in membership organisations in the healthcare sector.

Matthew currently sits on a government review panel based in Victoria which reports to COAG in November. In his appointments, Matthew endeavours to create greater community and societal relevance through the actions of the organisation and its members. The ACA has recently had its inaugural Reconciliation Plan endorsed by Reconciliation Australia and commits significant funds to social responsibility programs and research.

Matthew Moate

Chief Executive Officer, Wine Industry Suppliers Australia Inc.

Matthew Moate is the Chief Executive Officer of Wine Industry Suppliers Australia Inc. He has an extensive network within the Australian grape and wine industry with a focus on business development, events, networking and advocacy backed by a drive to improve the capability and competitiveness of industry through innovative and collaborative activities that are inclusive and accessible.

He has a passion for building community and activating it to create opportunities where businesses within his network can easily create meaningful connections together. Matthew seeks to identify opportunities to fill gaps that drive additional value for members and their industry.

Rebecca Hayes

Chief Executive Officer, Australian Institute of Conveyancers SA

Rebecca is currently the Chief Executive Officer of the Australian Institute of Conveyancers (SA Division); a position she has held for over 4 years. Rebecca has a Bachelor of Laws (Honours) and is a Member of the Australian Institute of Company Directors. Rebecca has a background in property law along with legislative review and policy development in the consumer and competition space. Rebecca is a Director of the South Australian Cricket Association (SACA), in 2019 Rebecca was appointed by the Minister for Innovation and Skills as a Director of the Construction Industry Training Board and 2016 she was appointed by the Minister for Planning to the Development Industry Consultative Committee.

Rod Nancarrow

Executive Director, Educators SA

Rod is the Executive Director of Educators SA, a peak body for teacher professional associations in South Australia, with a membership of 60 associations and a reach of 15,000 educators.

Rod is experienced in association governance and management, having held executive roles over many years, including president of several national and state associations. These have included charities, not-for-profits, leader and educator associations, and sporting associations.

Before taking on his role with Educators SA, Rod held a number of senior positions with the Department for Education in South Australia, including Regional Director for Eastern Adelaide, Director of Strategy and Policy, Director of Numeracy and Literacy, and school principal.

In his various roles, he has had responsibility for annual budgets of over $90 million and staff of more than 1500 teachers and leaders.