Association Membership Summit

28 October 2019, Hotel Grand Chancellor Adelaide, SA

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The intensive one-day summit is designed to provide practical insights on the membership challenges faced by associations and other NFP organisations.

Members are at the core of associations. A healthy membership leads to a vital organisation, yet even strong associations need to keep up-to-date on how to recruit, retain and engage members. The Association Membership Summit will explore how to boost member satisfaction and create a member-centric strategy for your association.

This Summit will run from 8:30 am - 4:00 pm.

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Lindsay McGrath GAICD

MBA - Chief Executive Officer, Swimming Pool and Spa Association of Australia

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Marissa Hankinson

Director – Membership & Business Development, Master Builders Association SA

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Joshua Geers

Head of Membership and Operations, Self Managed Super Fund Association

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Session highlights

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Technologies for Membership Growth and Retention

The development of information technology has efficiently assisted the association industry and has improved the way we gather, store and communicate information. To gain value from each program, it is important to choose software with features that contributes to your organisation’s success. This panel will discuss: 

  • How to adapt to the latest technologies for membership satisfaction
  • Choosing the most efficient system for your organisation

Matthew Moate, Executive Officer, Wine Industry Suppliers Australia

Joshua Geers, Head of Membership and Operations, Self Managed Super Fund Association

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Connecting and Engaging with Multiple Generations

As associations expand and grow, generational differences and various advancements significantly affect the way we connect to members and prospects. The ability to understand and respect these differences and the preferences of each individual generation will assist in building lasting relationships. This panel will discuss how to provide value through different streams to both individuals and corporations.

Rod Nancarrow, Executive Director, Educators SA

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Engagement to Achieve Member Satisfaction

Membership is the main remunerative source for associations. Building and strengthening your membership engagement is essential to create satisfied and active members. This rapid session will showcase multiple perspectives on how associations retain loyalty, maintain membership growth and when to engage members during their journey. A panel Q&A will follow the presentations.

Lindsay McGrath GAICD, MBA - Chief Executive Officer, Swimming Pool and Spa Association of Australia

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